Help shoppers find the right product by asking questions naturally.
CommerceGPT gives ecommerce websites a conversational shopping assistant for product discovery, recommendations and common customer questions using store information that is available to the assistant.
Product discoveryRelevant recommendationsFree plan available
Built for ecommerce questions
Turn product browsing into a guided conversation.
Shoppers do not always know the exact product name or filter to use. CommerceGPT lets them describe what they need in their own words and uses available catalogue and business information to guide the conversation.
Understand what the shopper is looking for
Let customers describe needs, preferences, budgets or use cases conversationally instead of relying only on menus and filters.
Natural-language product questions
Follow-up questions within the conversation
English, Hindi and Hinglish support where included by plan
Surface relevant products
Use the product information available to CommerceGPT to present suitable options with useful context rather than a generic list.
Product links when available
Prices and images when available
Reasons tied to the shopper's stated request
Answer store questions in the same chat
A shopping conversation can also include delivery, returns, availability and other business questions when the required information is present.
Policies and business information
Added knowledge from the dashboard
Clear handling of missing information
Learn what shoppers keep asking
Review conversations and customer-question patterns to understand recurring interests, unanswered topics and products that receive attention.
Conversation history
Common question insights on eligible plans
Commercial-impact events where tracking is configured
Installation options
Install with AI, connect through MCP, or use a code snippet.
CommerceGPT keeps manual setup available while also providing guided Install with AI and an authenticated Installer MCP for compatible coding agents.
An AI shopping assistant, sometimes described as a virtual shopping assistant, is a conversational website interface that helps shoppers ask questions, discover products and understand store information. CommerceGPT uses the ecommerce content and business knowledge available to it when responding.
How is CommerceGPT different from a basic support chatbot?
CommerceGPT combines common customer-support answers with ecommerce product discovery and recommendation features, so a shopper can move between questions about products and questions about the store in the same conversation.
Can the assistant compare products?
It can help compare products when the relevant product information is available to CommerceGPT. It should not invent specifications or differences that are missing from the connected store information.
Which ecommerce platforms can use CommerceGPT?
CommerceGPT supports Shopify and other website platforms listed on the integrations and installation pages, including websites that allow the required installation snippet or supported setup method.
Can I start without paying?
Yes. A Free plan is available. Current plan limits and pricing are published on the CommerceGPT pricing page.
Try CommerceGPT with your own ecommerce website.
Create a free account, add your website and test realistic customer questions before deciding how to install it.