CommerceGPT helps ecommerce websites respond to product, delivery, returns and other store questions while keeping product discovery available in the same conversation.
Instead of making customers search through product pages, policies and help content, CommerceGPT provides a conversational way to retrieve the information that is available to the assistant.
Answer common questions using connected website content and business information added to CommerceGPT.
When required information is not available, the assistant is designed to say so instead of fabricating store-specific details.
Use conversation review to identify recurring questions and areas where the website or knowledge base may need better information.
A customer can move from a support question to product discovery without switching tools when the relevant information is available.
CommerceGPT keeps manual setup available while also providing guided Install with AI and an authenticated Installer MCP for compatible coding agents.
CommerceGPT can answer questions that are supported by the information available from the connected website and knowledge added by the business, including product, delivery, returns and other store information when those details are present.
CommerceGPT is designed to indicate when required information is unavailable rather than inventing a business fact. The business can then add missing information to improve future answers.
Yes. CommerceGPT includes conversation review features so businesses can inspect what customers asked and how the assistant responded. Available insights depend on the plan and configured tracking.
CommerceGPT is designed to handle and assist with website questions that can be answered from available store information. Questions that require judgment, account-specific action or information outside the assistant's knowledge may still require human support.
Yes. CommerceGPT combines customer-question answering with product discovery and recommendation features when relevant product information is available.
Create a free account, add your website and test realistic customer questions before deciding how to install it.