A shopping assistant that helps customers and saves your team time.

CommerceGPT answers questions, recommends products and gives you simple tools to test, improve and measure every answer.

Help customers shop

Answer questions and guide customers to the right product

CommerceGPT helps website visitors find products, compare options and understand your store without searching through page after page.

Recommend suitable products

Show product names, prices, images and links, together with a clear reason for the recommendation.

Answer using your website

Use your product pages, policies and business information when answering customer questions.

Speak English, Hindi and Hinglish

Let customers ask questions naturally without changing your product names, prices or business facts.

Admit when information is missing

Tell customers when delivery, returns, stock or other details are unavailable instead of making up an answer.

Manage your assistant

Test answers, add information and learn what customers need

The dashboard gives your team a simple place to improve the assistant before and after it goes live.

Test your assistant

Ask realistic product, delivery and policy questions before customers see the chatbot.

Add business information

Add delivery timelines, return rules, wholesale details and other information missing from your website.

Review customer conversations

See what customers asked, how the assistant replied and which products were recommended.

Find common questions

Understand repeated questions, unanswered topics and products customers are interested in.

Match your brand

Choose the assistant name, welcome message and appearance for your website.

Manage more than one website

Keep the products, answers and customer conversations for each website separate.

Measure commercial impact

Connect customer questions to product interest, purchases and support outcomes

See how shoppers move from a CommerceGPT conversation to product engagement, carts and purchases, while keeping attribution confidence visible.

Product-card clicks and carts

Track product-card impressions and clicks automatically, detect common add-to-cart actions and review the resulting funnel.

Influenced purchases and revenue

Separate direct purchases after a tracked product click from assisted purchases where CommerceGPT helped without receiving sole credit.

Verified and client-reported events

Keep browser-reported purchases separate from verified server or commerce-platform events so confidence is not hidden.

Likely abandonment and unavailable demand

Review unresolved final questions, products shoppers requested but could not find and repeated missing-information topics.

AI resolution and human handoff

Measure inferred AI resolution and recorded support handoffs when the storefront emits the required outcome events.

Cost per resolved question

Estimate AI cost per resolved tracked question after current model input and output rates are configured.

Easy website setup

Add CommerceGPT without rebuilding your website

Use a small piece of code, ask your developer to install it or use the guided AI setup option.

Guided AI setup

Create a secure setup request that helps a supported coding assistant place CommerceGPT on your website.

Simple manual setup

Copy one small code snippet into your website when you prefer to install it manually.

Limited access

The setup process only uses the website and installation information you approve.

Check that it is working

Confirm that the chatbot is live, connected to the correct store and not installed twice.

See how CommerceGPT works with your own website.

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